It’s a common question—and a frustrating one. Even though an ebook is electronic, it isn’t always available to everyone at the same time.
Aren’t eBooks always available?
Not always. Just like print books, eBooks are purchased or licensed by the library in a limited number of copies. The publisher decides how those licenses work.
Some eBooks are:
- Unlimited use (many people can read them at the same time), or
- Limited use (only one person can use the book at a time)
In some cases, publishers only offer a title as a single-user copy, and the library cannot change that.
What are “Download Allowances”?
Download Allowances are limits set by the publisher that control:
- whether a book can be downloaded
- how many people can download or use it at the same time
- whether access is for Online Reading, Download, or both
These limits are set by publishers and content providers—not by the library.
How can I tell if a book is available?
ProQuest makes this information visible to you:
- Check the Availability section on the book’s detail page
- Look in the Book Details side panel (the book icon)
There you’ll see:
- how many copies are available
- whether the book is available for Online Reading, Download, or both
If all copies are in use, you may need to wait until one becomes available.
What can I do if I need the book right away?
Library staff can help you:
- find another eBook with fewer restrictions
- check for a print copy
- locate a similar title
If you’re stuck or unsure, just ask—we’re here to help.