Answered By: Library Torrens
Last Updated: Jun 14, 2024     Views: 289

NOTE: As of Trimester 2, 2024, Library workshops (those with Library in the title) now use Microsoft Teams, with a simplified process of joining. For all other workshops, below are instructions for troubleshooting workshops using Blackboard Collaborate.

 

Trouble joining an online workshop using Blackboard Collaborate (non-Library workshops)

If this is your first time joining a library workshop on Blackboard or you tried to join and see the message below, please complete the 4 steps outlined.

 

Step 1:

Select Enrol from the panel on the right hand side

Step 2:

Click the green Submit button at the bottom of the page.

Step 3:

Click OK at the bottom of the page.

Step 4:

Select Collaborate Ultra on the left hand side to access the Library Workshops.

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